Shipping, Return and Cancellation Policy

Shipping Policy

Our shipping policy applies to the following serviceable pin codes/areas: ___

Order Processing

• All orders will be shipped within 7 days of successful order placement through our site (www.lifta.in).
• Orders are shipped via road or rail using a trusted third-party logistics partner.

Shipping Fees

• A flat shipping fee of INR ___ is charged for all national deliveries.

Notifications and Updates

• You will receive regular updates about your shipment via WhatsApp and email.
• The expected date of delivery and shipment tracking ID will be communicated at the time of dispatch via WhatsApp and email.

Delivery Timeline

• We aim to fulfill all orders within 15 days of order placement.
• Any unforeseen delays will be promptly communicated to you via WhatsApp and email.

Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer the following return policy:

Eligibility

• Returns are accepted within 30 days of the delivery date.
• Items must be unused, in their original packaging, and in the same condition as received.
• Returns are accepted only if the item was received in a damaged or defective condition.

Return Process

• To initiate a return, please contact our customer service at ____ with your order number and reason for the return.
• We will provide you with instructions on how to return the item.

Refunds

• Once we receive and inspect the returned item, we will process your refund.
• Refunds will be issued to the original payment method within 7-10 business days.

Return Shipping Costs

• Return shipping costs are the responsibility of the customer, unless the return is due to a defective product or an error on our part.

Cancellation Policy

We allow cancellations for up to 14 days from the date of purchase. Kindly contact us to cancel your order. Refunds will be processed within 7 working days to the original payment method.

OR

We do not offer cancellation once the order is shipped. Contact our customer service at __ for further assistance.

Contact Us

For any further queries regarding our shipping, return, and cancellation policy, please contact us at marketing@lifta.in or +91-9860063338.